Terms of Service

By placing an order with Shop The Frequency Awakening, you agree to these terms. Product prices are shown in US dollars and do not include shipping or applicable taxes and duties, which are calculated and shown before you pay.

Items are made to order through our fulfillment partner, so order details cannot be changed once production has started. If you need to make a change, contact us as soon as possible after ordering.

We reserve the right to cancel an order — for example if an item becomes unavailable or a payment cannot be verified — and will refund any payment already collected for a canceled order in full.

Because every item is made to order, we do not accept returns for a change of mind or an item that doesn't fit. If an item arrives damaged, defective, misprinted or not as ordered, or your package is lost in transit, we will replace it free of charge or refund it. Claims must be made within 30 days. The full terms, including what is covered and how to claim, are in our Returns & Refunds policy, which forms part of these terms.

Questions about these terms can be sent to support@shopthefrequencyawakening.com.